How do pre orders work?
If you pre ordered an item please understand that pre orders are all custom made orders & have a process time of 1-3 weeks before getting shipped. Due to COVID-19 the process time may vary 1-3.5 weeks instead of our original 1 week (WEEKENDS & HOLIDAYS NOT INCLUDED).
Pre Order Products: Lucid Lines Tracksuits, Lucid Lines Globe Tracksuit, Lucid Lines Female Velvet Tracksuit, Lucid Lines Floral Hoodie, Lucid Lines Dragon Hoodie, Lucid Lines Floral T-shirt, Lucid Lines Dragon T-shirt, Lucid Lines Cargos, Lucid Lines Cap, Lucid Lines Ski-mask, Lucid Lines Butterfly Varsity Jackets, Lucid Lines Rose Varsity Jacket.
Tracking numbers and an order confirmation will be available and sent to email on file after placing an order.
All orders are shipped through An Post and only takes 1-5 business to arrive to your door depending on location. Overseas orders may take longer.
Please note, once we ship your package we are not held responsible for An Post deliveries, any delivery issues with An Post must be handled with An Post because we are not a shipping carrier. If a package is lost under the shipping carrier they are responsible for claim & locating packages.
If you do not accept your package, and it is returned to the sender (Lucid Lines) you must cover Reshipping fees to have the package returned to you with the shipping courier of your choice.